Content Management Tool

Microsoft

This project was to create a custom content management system to replace several other third party tools.  In the design, we considered the functional needs required to easily build and maintain over 4000 Microsoft sites of different types, including e-commerce platforms.  To meet that challenge, our 2-3 person team gathered requirements and defined site types, personas, scenarios and workflows for them.  I focused on interaction design for the interface, detailed editing features, a/b testing, mobile responsiveness and much more.  In designing the tool, I considered specific work regions for groups of tasks, tools and views needed per persona, a flat usability infrastructure, and the ease of  access  for power users.  I conducted user testing and interviews with my team, which informed design decisions and focus within the agile process.