The Coca-Cola Company - Peak Performance Process

UX Testing, UX Design, & CMS Content Contribution

The Peak Performance process was design to evaluate performance and encourage increased performance.  The challenge at the time was that employees and managers didn't clearly understand the process.  Its explanation on the site was lacking. I met with the stakeholders, gathered feedback and data related to participation, and did research into the process to understand and get clarity on the process that could not be provided to me. User testing was done, recommendations were made, and a new design was created that simplified the explanation and filled in blanks where pieces were previous missing.  The organization of the process, pages, layout and connection with back-end systems was created. I also contributed this information into the content management system. The new interactive process was much easier to understand for users than the previous one.